1. The service
Kliqor provides a dedicated inbound telephone number and related call handling: greetings, voicemail with transcription, call forwarding, and on Pro plans an automated assistant that can access your connected Stripe account. The number receives calls only; it does not place calls or send text messages.
2. Your account
You must be 18 or older and use the service for a lawful business you own or operate. You are responsible for the accuracy of the greeting, charge explanation, business description and policies you configure, and for what the assistant says on your behalf as a result.
3. Numbers
Numbers are assigned to you for the duration of your subscription. Local numbers are available in the United States and Canada; toll-free numbers are a paid add-on. You may not use the number for emergency services, telemarketing, or any use prohibited by carriers. Numbers may be reclaimed for misuse or after a subscription lapses as described in section 6.
4. The assistant and Stripe
When you connect Stripe you authorize Kliqor to read charges, invoices and subscriptions, to send receipts, to issue refunds you approve or that fall under the limit you set, and to cancel a subscription at the end of its period when you approve it. We never change your Stripe settings. The assistant discloses charge details only after a caller provides the amount and either the last four card digits or the order email, and they match a charge.
5. Fees and refunds
Plans are billed monthly or annually in advance in US dollars. Within 14 days of your first payment you may request a full refund. After that, fees are non-refundable except where required by law. You may cancel at any time; service continues to the end of the paid period. Plans have no per-minute charges and are sized for one business's support calls. If an account's call minutes run far beyond that, we will email you first, and may then offer a plan that fits or limit assistant minutes for the rest of the billing period, after which calls go to voicemail.
6. Failed payments and lapse
If a payment fails, service continues for 7 days. After 7 days call handling pauses and callers hear a temporary message. If the subscription is not reactivated, the number is released no sooner than 14 days after the failed payment, on a date given in the notice emails, and may be reassigned.
7. Acceptable use
You may not use the service to deceive callers, to impersonate another business, to collect payment information over the phone, or in violation of card network rules or applicable telecommunications law.
8. Disclaimers and liability
The service is provided as is. Kliqor does not guarantee that any dispute will be prevented or that the assistant's statements are error-free. To the maximum extent permitted by law, Kliqor's aggregate liability is limited to the fees you paid in the 12 months preceding the claim.
9. Changes and contact
We may update these terms with notice by email. Continued use after the effective date constitutes acceptance. Questions: support@kliqor.com.