Change the support phone number on Shopify
Shopify Payments requires a customer support phone and sends it, through the card networks, to bank statements.
Time: 2 minutesYou need: store owner access
Step 1
Open store details
From the Shopify admin, go to Settings → General. Under "Store contact details", click your store name.
Shopify → Settings → General → Store contact details
Step 2
Replace the phone
Set the store phone to your Kliqor number. Customers can see it in your store and policies.
Step 3
Update Shopify Payments
Settings → Payments → Shopify Payments → Manage. Under "Customer billing statement", set the phone number. This is what appears on statements.
Shopify → Settings → Payments → Manage → Customer billing statement
Good to know
Change both: customers see the store phone in your store, and the billing-statement phone goes to the card networks.
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