One number goes in. Every call gets handled.
You get a dedicated inbound number, list it as your support phone, and choose what happens when it rings. Setup takes minutes. No porting, no SIM, no app.
Pick a number
Choose a local US or Canada number, or add toll-free. Then write two things: a greeting, and one line explaining what your charge is. That's the sentence a confused customer needs to hear.
Put it on your platforms
Paste it into the support-phone field wherever you sell, the one that goes to the card networks. Stripe, Shopify, Substack and the rest each have a step-by-step guide.
Choose what happens when it rings
Every call takes one of three paths. You set the hours; the dashboard shows which path each call took.
Forwarded to you
Rings your own phone during business hours you set, in your timezone. No answer after the ring timeout? It falls through to the next path.
Answered by the assistant
Greets the caller, verifies them, looks up the charge in Stripe, explains it, sends the receipt, takes a message or a refund request. Details →
Greeting & voicemail
Your greeting plays. Press 1 hears your explanation of the charge. Otherwise the caller leaves a voicemail, which is transcribed and emailed to you.
Everything lands in one place
Every call shows the path it took, how long it lasted, and how it ended. Voicemails come with a transcript and audio, assistant calls with a summary and transcript. Anything that needs you (a refund request, a callback) waits in your Inbox. Notification emails link straight to it, and it works on your phone's browser.
1 min 12 s · Resolved2m ago
via assistant · waiting in InboxApprove / Decline
4 min 03 sYesterday
0 min 38 sYesterday
Live in minutes. Yours from $9 a month.
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