Set the support phone for Teachable payments
Teachable either processes payments for you or uses your own Stripe account. The phone on statements is set in different places.
Check your payment gateway
Sales → Payment Settings. If your own Stripe account is connected there (custom gateway), that account carries the support phone and the Stripe guide takes it from here. If not, Teachable is processing the payments and the next step is yours.
If your own Stripe is the gateway
Set it in that Stripe account and you are done; nothing else on Teachable carries the number to the card networks.
Stripe guide →If Teachable processes payments
Teachable's own descriptor appears on statements. Add your Kliqor number to your school's contact and support settings so it shows on receipts and your site.
Show it where students look
Add the number to your checkout page text and your site footer. Students calling before they dispute is the whole point.
Good to know
Not sure which mode you're on? Sales → Payment Settings shows the active gateway.
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