Set the support phone for Ko-fi payments
Ko-fi payments go through your own Stripe (or PayPal) account, so the support phone on supporters' statements is set in Stripe.
Time: about a minuteYou need: the Stripe account linked to Ko-fi
Step 1
Check which Stripe account Ko-fi uses
Ko-fi → Settings → Payment. Note the Stripe account connected there and sign in to it at dashboard.stripe.com.
Ko-fi → Settings → Payment
Step 2
Set the support phone in Stripe
From here it is an ordinary Stripe account, so the Stripe guide covers the rest: Public details, Customer-facing information, Customer support phone number.
Stripe guide →Step 3
Add it to your Ko-fi page
If you want supporters to see it before they ask their bank, add it to your page description or shop policies.
Good to know
PayPal payments use the name and phone in your PayPal business account. If supporters pay by PayPal, set the number there too.
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