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The parts of taking payments nobody explains.

Short, specific articles on descriptors, statements, disputes and paperwork. Written for people selling on their own.

4 minWhy your phone number is on your customers' bank statementsWhat Stripe and Shopify send to the card networks, where it shows up, and what you can change.Read →3 minWhat is a billing descriptor?The 22 characters that decide whether a customer recognizes your charge or disputes it.Read →5 minUnknown-charge chargebacksWhat a dispute costs, why customers dispute instead of calling, and the prevention checklist.Read →4 minDo you need an LLC to sell online?Usually not to start. But what you file becomes public, including the phone number.Read →

Comparing options?

Side-by-side looks at the other ways to fill in the support-phone field.

vs your personal number→vs Google Voice→vs Quo→

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